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Plan. Measure. Perform.

Plan. Measure. Perform.

Case study · Kenya MSME contractor

Fundis, Cash Flow & Concrete Dreams

A case study of a small contractor in Kenya.

Kazi iko, lakini pesa haikai.
There is work, but money does not stay.Otieno Builds

How can we understand and engage a small contractor not just as a service provider, but as a growing MSME managing people, materials, trust, cash flow, and client pressure?

  • Active contract

    KES 1.8M

  • Cash gap

    KES −300K

  • Site progress

    48%

Kenyan construction contractor at a residential building site

2,000+businesses

Kenyan MSMEs use ClariFi to plan, measure, and perform.

  • M-Pesa ready
  • WhatsApp-friendly
  • Built for growing MSMEs

The contractor

Meet Otieno Builds

A growing MSME — not just a fundi on site, but a business owner juggling people, materials, and trust.

Otieno Builds

Former mason · Now managing small construction jobs

Athi River / Nairobi outskirts

House extensions, boundary walls, shop renovations, septic tanks, and apartment blocks.

  • Early start

    Site checks before traffic

  • Daily checks

    Progress, materials, labour

  • Calls & follow-ups

    Clients, fundis, suppliers

  • Supplier negotiations

    Credit, delivery, price

A day on site

Otieno's journey — hour by hour

The work is visible. The cash story usually is not — until you measure it.

  1. Before dawn

    Market & site checks

    Confirm labour, deliveries, and pour schedule before traffic.

  2. Mid-morning

    Materials & fundis

    Cement, steel, ballast — prices negotiated on trust and urgency.

  3. Afternoon

    Client follow-up

    Progress photos unlock the next milestone payment.

  4. Evening

    Cash reconciliation

    Notebook, WhatsApp, M-Pesa — is today building profit or burning cash?

Five forces

Reality on the ground

What every fundi manages before spreadsheets — cash, people, materials, records, and trust.

  • Construction site with phased payments illustrated

    1 · Cash flow

    Money comes in phases — deposits, milestones, final payment.

  • Workers receiving wages on a construction site

    2 · Labour

    Workers paid daily or weekly — cash leaves before client money arrives.

  • Building materials stacked at a site

    3 · Materials

    Cement, steel, ballast, sand, timber — prices move mid-project.

  • Notebook and phone used for site records

    4 · Records

    Notebooks, WhatsApp threads, and memory — not one ledger.

  • Contractor and client agreeing on project progress

    5 · Client trust

    Progress photos and site visits unlock the next payment.

The pressure

The Conflict: Why It's Hard

Otieno wins a contract worth KES 1.8 million to build a residential maisonette foundation and ground-floor structure.

  • Client pays late

    Milestone due — transfer still pending.

  • Cement prices rise mid-project

    Quote from last month no longer holds.

  • Workers demand weekly wages

    Fundis will not wait for client payment.

  • Transport costs increase

    Ballast runs and site deliveries add up.

  • Some purchases are not recorded

    Emergency runs paid in cash on site.

Is this project building profit or just consuming cash?

Try it now

Interactive cash flow preview

Adjust Otieno's Syokimau project numbers — same logic as the live demo. See cash gap and profit risk in seconds.

  • Contract KES 1.8M
  • Gap KES −300K

Scroll to load the interactive calculator…

Before / after clarity

Dashboard visibility

When Otieno sees contract, received, spent, and owed in one view — decisions move from panic to plan.

ClariFi · Otieno Builds

Syokimau Maisonette — Ground Floor Works

Live demo data · Syokimau 2026

Contract sum
KSh 1,800,000
Amount received
KSh 950,000
Balance due
KSh 850,000
Total expenses
KSh 1,530,000
Estimated profit
KSh 270,000
Profit margin
15%

Cash flow pulse

Received vs contract53%
Expenses vs contract85%

Expense breakdown

  • Materials47%
  • Labour30%
  • Other costs10%
  • Transport13%
ClariFi project dashboard preview

Interactive demo available — no signup to explore Otieno's data.

Questions ClariFi answers weekly

  • How much has the client paid?
  • How much has gone to materials?
  • How much has gone to labour?
  • What is the real profit left?
  • Which supplier is owed?
  • Which project is consuming cash?
Try Otieno's cash flow demo →

The ClariFi loop

Diagnose → Decide → Deploy → Deliver

How contractors move from gut feel to weekly decisions — without leaving the site.

  1. Diagnose

    See the cash gap

    Contract vs received vs spent — one honest picture per project.

    Explore →
  2. Decide

    Plan the next pour

    Model labour weeks, material buys, and client milestones before money leaves.

    Explore →
  3. Deploy

    Capture on site

    Daily records from phone — even when the notebook stays on the truck.

    Explore →
  4. Deliver

    Report with confidence

    Supplier ledger, margins, and lender-ready evidence when growth needs capital.

    Explore →

Plan. Measure. Perform.

ClariFi for contractors

How ClariFi engages & supports

Five ways to meet fundis where they are — expand to see each module.

Simplify business visibility

Turn scattered site records into one project view — contract, received, spent, owed.

Project dashboard

Improve cash flow through better planning

Model milestones, labour weeks, and material buys before cash leaves the account.

Cash flow planner

Contractors like Otieno

What fundis say after seeing their numbers

Illustrative voices from Kenyan sites — the pattern is consistent: busy does not mean profitable.

  • Before ClariFi I knew the site was busy. Now I know which project is eating cash before Friday wages.

    James K.

    Renovation contractor · Ruiru

  • My SACCO asked for numbers. I sent the project summary from the dashboard — not just M-Pesa screenshots.

    Grace M.

    Shop fit-out fundi · Thika

  • Supplier calls used to surprise me. Now I see who is owed and when, before they stop delivery.

    Peter O.

    Boundary wall specialist · Kitengela

Share the story

Storytelling across platforms

One case study, many audiences — from TikTok fundis to donor briefs and policy rooms.

  • YouTube

    Mini-documentary (8–12 min)

    Hook
    Follow Otieno from dawn site check to supplier call — where does the money go?
    Asset
    B-roll: pour, ledger, M-Pesa screen, empty wallet moment
  • TikTok

    Short clips (30–60 sec)

    Hook
    “Kazi iko, lakini pesa haikai” — 3 numbers every fundi should know today
    Asset
    Text-on-screen dashboard mock + Swahili/English captions
  • Meta / Facebook

    Carousel (5–7 cards)

    Hook
    One maisonette contract. Five cash pressures. One dashboard answer.
    Asset
    Infographic cards from this case study
  • Donor storytelling

    Impact brief + photo essay

    Hook
    Small contractors employ neighbourhoods — visibility unlocks fair finance
    Asset
    Otieno persona + job-count callout
  • Policy advocacy

    One-pager + talking points

    Hook
    Delayed payments and material shocks are MSME policy issues, not personal failure
    Asset
    Cash-gap chart + recommended MSME data standards

Closing message

Small contractors build homes, shops, churches, schools, and rental units. But behind every wall is a business fighting to survive cash flow pressure.

To engage them properly, we must not begin with products. We must begin with their reality.

  • Trust
  • Delayed payments
  • Material shocks
  • Worker pressure
  • Daily courage of building

Help small contractors see their numbers clearly.