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Plan. Measure. Perform.

Plan. Measure. Perform.

Case study · Kenya MSME food & beverage

Mama Akinyi Chai Point: Every Cup Counts

Small Business. Big Dreams. Powered by ClariFi OS.

At sunrise, Mama Akinyi is already serving tea, mandazi, chapati, smokies, eggs and bread. What looks like a simple kiosk is actually a moving system of sales, stock, cash, costs and customer decisions.

  • Sales today

    KES 18,000

  • Daily profit

    KES 9,030

  • Profit margin

    50.2%

Mama Akinyi pouring tea at her sunrise chai kiosk in Nairobi with mandazi and chapati on display

2,000+businesses

Kenyan MSMEs use ClariFi to plan, measure, and perform.

  • M-Pesa ready
  • WhatsApp-friendly
  • Built for food & kiosk MSMEs

What She Sells

Tea, mandazi, chapati, smokies, eggs and bread — each item with its own margin when costs are tracked in ClariFi.

Common products sold at Mama Akinyi Chai Point including tea mandazi chapati smokies eggs and bread
Core menu at Mama Akinyi Chai Point

A Morning at the Kiosk

At 6:30 AM, the kettle is already speaking. Boda boda riders stop for tea. Fundis ask for mandazi. Office workers buy chapati before boarding matatus. Mama Akinyi smiles, serves, counts, remembers, adjusts and keeps moving.

ClariFi OS does not replace that rhythm. It gives her a clear picture of what the morning is building toward — sales, stock, cash, and the profit behind every cup.

Mama Akinyi's morning at the chai kiosk — sales mix and daily numbers

Today at a Glance

Illustrative snapshot from a busy day at Mama Akinyi Chai Point — the same signals ClariFi surfaces in the portal.

ClariFi dashboard showing Mama Akinyi daily sales profit customers and best-selling tea
From the ClariFi dashboard — sales, profit, orders and margin at a glance

Sales Today

KES 18,000

Expenses Today

KES 8,970

Daily Profit

KES 9,030

Profit Margin

50.2%

Orders Today

440 customers

Best Seller

Tea — 180 cups

Before ClariFi

I used to guess my profit, lose stock and struggle for loans.
— Mama Akinyi, Chai Point

Before ClariFi, Mama Akinyi relied on memory, notebooks and end-of-day cash counting. She worked hard, but could not always see which product was profitable, where cash leaked, or when stock would run out.

Mama Akinyi's morning at the chai kiosk — sales mix and daily numbers
Before ClariFi — profit, stock and loans felt like guesswork

How ClariFi Works

Every sale connects to stock and profit — automatically, on the phone she already uses.

  1. Customer buys
  2. Sale recorded on phone
  3. Stock reduces automatically
  4. Profit calculated in real time
  5. Mama Akinyi sees everything clearly
How ClariFi records sales updates stock and calculates profit for Mama Akinyi Chai Point

Recipe Costing

When you know the true cost of tea, mandazi and chapati, pricing stops being guesswork.

Recipe costing infographic showing cost selling price and profit for tea mandazi and chapati

1 Cup of Tea

Total cost
KSh 24
Selling price
KSh 50
Profit
KSh 26
  • Milk 12
  • Tea leaves 4
  • Sugar 3
  • Water 1
  • Gas 2
  • Cup 2

1 Mandazi

Total cost
KSh 12
Selling price
KSh 25
Profit
KSh 13
  • Flour 6
  • Oil 3
  • Sugar 2
  • Gas 1

1 Chapati

Total cost
KSh 8
Selling price
KSh 20
Profit
KSh 12
  • Flour 6
  • Oil 1
  • Salt 1
  • Gas 1

Know your cost. Set the right price. Make profit.

Smart Alerts

Stock levels and cash variance — surfaced before small leaks become big losses.

Smart stock alert dashboard showing low milk and sugar levels for Mama Akinyi Chai Point
Stock levels — milk and sugar running low
Smart alerts for low stock and cash variance at Mama Akinyi Chai Point
Actionable alerts on phone

Low Stock Alert

Milk remaining
8 litres
Expected stock-out
10:30 AM
Action
Buy 20 litres

Cash Variance Alert

Expected cash
KES 18,000
Actual cash
KES 16,400
Difference
KES 1,600

ClariFi does not accuse. It reveals. It helps business owners ask better questions before small leaks become big losses.

Loan Readiness

ClariFi score dashboard showing Mama Akinyi eligible for a KES 120000 business expansion loan

ClariFi Score

742

Good business score

Eligible loan
KSh 120,000
Recommended for
Business expansion

With clean records, Mama Akinyi no longer approaches lenders with guesswork. She approaches them with evidence.

Business Impact

Clear numbers support more than one owner — they support jobs, suppliers and less waste.

4

Jobs created

3

Women employees

82%

Local suppliers used

21%

Food waste reduced

Business impact — jobs, women employees, local suppliers, less waste
Jobs, suppliers and less waste on the ground

Growth Plan

From one kiosk to a bigger business — with milestones she can actually plan toward.

Growth plan timeline for Mama Akinyi Chai Point from one kiosk to business expansion
  1. 1 kiosk now

  2. 2nd kiosk in 6 months

  3. Add seats and more items

  4. Delivery and office supply

  5. Bigger business

The Full Dashboard

One kiosk, one screen — every cup, cost, alert and growth step in a single ClariFi view.

Mama Akinyi Chai Point ClariFi OS business dashboard infographic showing sales, profit, stock, alerts and growth plan.

The ClariFi OS loop

Sell → Track → Decide → Grow

How a one-kiosk chai business turns a busy morning into weekly clarity — without leaving the counter.

  1. Sell

    Record every cup

    Tea, mandazi, chapati — each sale captured on the phone she already uses.

    Explore
  2. Track

    Stock & cash live

    Inventory drops with each sale; cash variance is surfaced before close-of-day.

    Explore
  3. Decide

    Spot the leaks

    Which item leaks margin, which alert needs action — answered before Friday wages.

    Explore
  4. Grow

    Borrow with evidence

    Clean records become a ClariFi score and lender-ready summary — not WhatsApp screenshots.

    Explore

Plan. Measure. Perform.

Kiosks like Mama Akinyi

What kiosk owners say after seeing their numbers

Illustrative voices from Nairobi food MSMEs — the pattern is consistent: visibility precedes growth.

  • I used to count the till at night and hope. Now the dashboard tells me by 11am if today is profit or panic.

    Salome W.

    Chai kiosk owner · Kasarani

  • Milk used to run out at the worst time. The stock alert means I order before I lose a customer.

    Esther A.

    Breakfast kiosk · Roysambu

  • When the SACCO asked for figures, I sent the profit summary. They approved the same week.

    Jane K.

    Food vendor · Embakasi

Share the story

Storytelling across platforms

One kiosk case study, many audiences — from TikTok vendors to donor briefs and policy rooms.

  • YouTube

    Mini-documentary (6–10 min)

    Hook
    Sunrise at Mama Akinyi Chai Point — every cup, every cost, every decision.
    Asset
    B-roll: kettle, tray, phone capture, end-of-day reconciliation
  • TikTok

    Short clips (30–60 sec)

    Hook
    ‘Every cup counts’ — 3 numbers every kiosk owner should know before lunch.
    Asset
    On-screen sales/stock/profit ticker with Swahili captions
  • Meta / Facebook

    Carousel (5–7 cards)

    Hook
    One kiosk. Two alerts. One ClariFi score that unlocks a loan.
    Asset
    Recipe-costing + smart-alert infographic cards
  • Donor storytelling

    Impact brief + photo essay

    Hook
    Small kiosks employ neighbourhoods — visibility unlocks fair finance.
    Asset
    Mama Akinyi persona + jobs/women-employed callouts
  • Policy advocacy

    One-pager + talking points

    Hook
    Daily food MSMEs need lightweight digital records to access fair credit.
    Asset
    ClariFi score chart + MSME data-readiness recommendations

Clarify Your Business

Every cup counts. Every shilling matters. Know your numbers. Grow with confidence.